FAQs

20 articles in this collection
Written by Dr Phil McElnay, Sue Gibson, and Victoria McCann

How do I add another team member to my organisation account?

Written by Dr Phil McElnay
Updated over a week ago

How do I to introduce a hybrid session as a chairperson?

Written by Dr Phil McElnay
Updated this week

Are closed captions available on MedAll?

Written by Dr Phil McElnay
Updated over a week ago

How do I join an invite-only event on MedAll?

Registration for Online or In person event (inc Sign Up and ID Verification)

Written by Sue Gibson
Updated over a week ago

How do I add videos (or slides) to my on-demand content?

How to add videos and slides as on-demand content

Written by Dr Phil McElnay
Updated over a week ago

How do I add feedback forms and certificates to my on-demand videos?

Collect feedback in your sleep, and allow your viewers to collect a certificate for watching your content on-demand.

Written by Dr Phil McElnay
Updated over a week ago

How do I re-use a customized feedback form or certificate on another event?

We show you how to duplicate/copy a feedback form and certificate

Written by Dr Phil McElnay
Updated over a week ago

MedAll for Organisations

How do I become a MedAll Exceptional Educator?

How to win the international Exceptional Educator Prize

Written by Victoria McCann
Updated this week

How to add logos and custom text to auto certificates on MedAll.

Brand feedback forms with your logo and automatically distribute certificates to delegates when they complete your feedback form.

Written by Dr Phil McElnay
Updated over a week ago

How can I distribute feedback forms for an event without collecting feedback?

Written by Dr Phil McElnay
Updated over a week ago

How to transfer ownership of your Organisation

Discover how you can transfer ownership of your organisation to new committee members

Written by Dr Phil McElnay
Updated over a week ago

Why does my feedback form say "not accepting responses"?

Organisations can toggle feedback forms on or off

Written by Dr Phil McElnay
Updated over a week ago

How can I use MedAll to verify my event attendees as healthcare professionals or students?

You can use MedAll event landing pages to verify your event attendees and protect your zoom links

Written by Dr Phil McElnay
Updated over a week ago

Can I upload abstracts with tables to my poster hall?

Written by Dr Phil McElnay
Updated over a week ago

How can I duplicate a feedback form template that I have made?

We show you how to duplicate a feedback form so that you can create it once and re-use it across multiple events

Written by Dr Phil McElnay
Updated over a week ago

How do I verify my event delegates as healthcare professionals or students using MedAll?

We show you how to automatically verify your delegates as healthcare professionals

Written by Dr Phil McElnay
Updated over a week ago

How do I update a poster that has already been uploaded to a poster hall?

Written by Dr Phil McElnay
Updated over a week ago

Can I add and be the owner of a second organisation on my MedAll for Organisations account?

Written by Dr Phil McElnay
Updated over a week ago

On feedback forms, is there a way to add a statement to introduce the form including why we are asking for email and full name for example, and that we will ensure data is kept GDPR compliant?

Written by Dr Phil McElnay
Updated over a week ago

Can I add an “Other: free text” option on dropdown questions on my feedback form?

Written by Dr Phil McElnay
Updated over a week ago