Frequently Asked Questions
By Sue and 2 others3 authors27 articles
How to search for events on MedAll 🔎
How do I add feedback forms and certificates to my on-demand videos?
How do I create a template for my feedback form and certificate?
How can I duplicate a feedback form template that I have made?
How do I re-use a customized feedback form or certificate on another event?
How to add logos and custom text to auto certificates on MedAll
Can I add an “Other: free text” option on dropdown questions on my feedback form?
How can I distribute feedback forms for an event without collecting feedback?
Why does my feedback form say "not accepting responses"?
On feedback forms, is there a way to add a statement to introduce the form including why we are asking for email and full name for example, and that we will ensure data is kept GDPR compliant?
How do I create Ticket Types?
How to add a shortcut to MedAll on your phone
How do I export my registration questions?
How do I upload an event recording to MedAll, that was hosted elsewhere?
Are closed captions available on MedAll?
How do I change my job title/workplace on event registration?
How do I join an invite-only event on MedAll?
How do I delete an event?
What can I use for verification if my country doesn't have institutional emails or healthcare photo ID?