FAQs

12 articles in this collection
Written by Dr Phil McElnay

How do I add on-demand content?

How to add videos and slides as on-demand content

Written by Dr Phil McElnay
Updated over a week ago

How do I add feedback forms and certificates to my on-demand videos?

Collect feedback in your sleep, and allow your viewers to collect a certificate for watching your content on-demand.

Written by Dr Phil McElnay
Updated over a week ago

How do I re-use a customized feedback form or certificate on another event?

We show you how to duplicate/copy a feedback form and certificate

Written by Dr Phil McElnay
Updated over a week ago

How do I get a certificate/letter for my poster?

If the conference you have a poster at is using MedAll they can use it to distribute all the letters of recognition.

Written by Dr Phil McElnay
Updated over a week ago

MedAll for Organisations

Why does my feedback form say "not accepting responses"?

Organisations can toggle feedback forms on or off

Written by Dr Phil McElnay
Updated over a week ago

Can I upload abstracts with tables to my poster hall?

Written by Dr Phil McElnay
Updated over a week ago

How can I duplicate a feedback form template that I have made?

We show you how to duplicate a feedback form so that you can create it once and re-use it across multiple events

Written by Dr Phil McElnay
Updated over a week ago

How do I verify my event delegates as healthcare professionals or students using MedAll?

We show you how to automatically verify your delegates as healthcare professionals

Written by Dr Phil McElnay
Updated over a week ago

How do I update a poster that has already been uploaded to a poster hall?

Written by Dr Phil McElnay
Updated over a week ago

Can I add and be the owner of a second organisation on my MedAll for Organisations account?

Written by Dr Phil McElnay
Updated over a week ago

On feedback forms, is there a way to add a statement to introduce the form including why we are asking for email and full name for example, and that we will ensure data is kept GDPR compliant?

Written by Dr Phil McElnay
Updated over a week ago

Can I add an “Other: free text” option on dropdown questions on my feedback form?

Written by Dr Phil McElnay
Updated over a week ago