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FAQs
FAQs
Frequently Asked Questions
How to search for events on MedAll
MedAll for Organisations
How do I handover my Organisation?
Can I add and be the owner of a second organisation on my MedAll for Organisations account?
Feedback and Certificates
How do I add feedback forms and certificates to my on-demand videos?
How do I create a template for my feedback form and certificate?
How can I duplicate a feedback form template that I have made?
How do I re-use a customized feedback form or certificate on another event?
How to add logos and custom text to auto certificates on MedAll
Can I add an “Other: free text” option on dropdown questions on my feedback form?
How can I distribute feedback forms for an event without collecting feedback?
Why does my feedback form say "not accepting responses"?
On feedback forms, is there a way to add a statement to introduce the form including why we are asking for email and full name for example, and that we will ensure data is kept GDPR compliant?
Poster Halls
How do I automatically award poster presentation letters/certificates?
How do I update a poster that has already been uploaded to a poster hall?
Settings
How to share audio when screensharing a third party application
What browsers are supported for MedAll Main Stage and Sessions?
Tips for the best video call experience on MedAll
Tackling firewall issues
Other
How do I create Ticket Types?
How to add a shortcut to MedAll on your phone
How do I export my registration questions?
How do I upload an event recording to MedAll, that was hosted elsewhere?
Are closed captions available on MedAll?
How do I change my job title/workplace on event registration?
How do I join an invite-only event on MedAll?
How do I add videos (or slides) to my on-demand content?
How do I delete an event?
