FAQs

Frequently Asked Questions

20 articles in this collection
Written by Dr Phil McElnay and Sue Gibson

MedAll for Organisations

How do I transfer ownership of my Organisation?

Discover how you can handover your organisation to new committee members

Written by Dr Phil McElnay
Updated this week

Can I add and be the owner of a second organisation on my MedAll for Organisations account?

Written by Dr Phil McElnay
Updated over a week ago

Feedback and Certificates

How can I duplicate a feedback form template that I have made?

We show you how to duplicate a feedback form so that you can create it once and re-use it across multiple events

Written by Dr Phil McElnay
Updated over a week ago

How do I re-use a customized feedback form or certificate on another event?

We show you how to duplicate/copy a feedback form and certificate

Written by Dr Phil McElnay
Updated over a week ago

How to add logos and custom text to auto certificates on MedAll

Brand feedback forms with your logo and automatically distribute certificates to delegates when they complete your feedback form.

Written by Dr Phil McElnay
Updated this week

Can I add an “Other: free text” option on dropdown questions on my feedback form?

Written by Dr Phil McElnay
Updated over a week ago

How can I distribute feedback forms for an event without collecting feedback?

Written by Dr Phil McElnay
Updated over a week ago

Why does my feedback form say "not accepting responses"?

Organisations can toggle feedback forms on or off

Written by Dr Phil McElnay
Updated over a week ago

How do I add feedback forms and certificates to my on-demand videos?

Collect feedback in your sleep, and allow your viewers to collect a certificate for watching your content on-demand.

Written by Dr Phil McElnay
Updated over a week ago

On feedback forms, is there a way to add a statement to introduce the form including why we are asking for email and full name for example, and that we will ensure data is kept GDPR compliant?

Written by Dr Phil McElnay
Updated over a week ago

Poster Halls

How do I automatically award poster presentation letters/certificates?

We show you how to award poster letters of recognition/certificates

Written by Dr Phil McElnay
Updated over a week ago

Can I upload abstracts with tables to my poster hall?

Written by Dr Phil McElnay
Updated over a week ago

How do I update a poster that has already been uploaded to a poster hall?

Written by Dr Phil McElnay
Updated over a week ago

Settings

How to share audio when screensharing a third party application

Written by Dr Phil McElnay
Updated over a week ago

What browsers are supported for MedAll Main Stage and Sessions?

Which browsers can you use to speak on a MedAll session?

Written by Dr Phil McElnay
Updated over a week ago

Tips for the best video call experience on MedAll

We help you troubleshoot camera and microphone issues

Written by Dr Phil McElnay
Updated over a week ago

Other

Are closed captions available on MedAll?

Written by Dr Phil McElnay
Updated over a week ago

How do I change my job title/workplace on event registration?

Written by Dr Phil McElnay
Updated over a week ago

How do I join an invite-only event on MedAll?

Registration for Online or In person event (inc Sign Up and ID Verification)

Written by Sue Gibson
Updated over a week ago

How do I add videos (or slides) to my on-demand content?

How to add videos and slides as on-demand content

Written by Dr Phil McElnay
Updated over a week ago