If you need to make changes to your poster letters of presentation after they have been distributed, you can easily do that.
Step 1: Go to Manage the poster hall
Login to your MedAll for Organisations account
Select the relevant event
Click "Manage Poster Hall" on the right side of the screen
Step 2: Click on the poster which requires details to be changed
Step 3: Make the changes you need on the poster
Click the pencil to make changes to the poster details
Edit the fields which require an update.
When finished making changes click "update poster"
Step 4: Delete the previously awarded letter/certificate
Now you can regenerate the letter/certificate with the updated information.
Scroll down to the bottom of the poster page and select the three dots to the right of "Certificate awarded"
Once you have done this select this select "Delete Certificate" and a warning box will pop up- select "Yes"
Now click "Generate certificates"
Or if you have lots of certificates to award you can go back to the "manage poster hall" page and you can re-award multiple certificates with updated details, by re-clicking "Award Certificates"