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Tackling firewall issues
Tackling firewall issues

How to combat firewalls to improve your MedAll experience

Dr Phil McElnay avatar
Written by Dr Phil McElnay
Updated over 2 years ago

MedAll is a browser-based application that includes video conferencing, live video streaming, realtime chat and more. Sometimes corporate firewalls are configured to block traffic essential for these features. If you are having problems using MedAll, in particular our video conferencing and live streaming features, talk to your corporate IT department and ask them to check their configuration against the domains listed below:

*.medall.org

videodelivery.net

iframe.videodelivery.net

stats.videodelivery.net

embed.videodelivery.net

*.live-video.net

chime.aws

*.chime.aws

*.amazonaws.com

*.daily.co

*.wss.daily.co

prod-ks.pluot.blue

*.twilio.com

*.xirsys.com

*.agora.io

*.edge.agora.io

*.sd-rtn.com

*.edge.sd-rtn.com

See https://docs.agora.io/en/video-calling/reference/firewall for more information about Agora video conferencing

api-iam.intercom.io

widget.intercom.io

js.intercomcdn.com

nexus-websocket-a.intercom.io

bam.eu01.nr-data.net

js-agent.newrelic.com

edge.fullstory.com

fonts.googleapis.com

fonts.gstatic.com


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